Five Rivers Living
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds50
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions
- Last inspected2023-12-02
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The atmosphere here strikes visitors as both calm and engaged. Residents have genuine choices about how they spend their time, whether joining group activities or enjoying quieter moments. The physical environment helps too — spaces feel clean, warm, and properly looked after.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership74
- Resident happiness70
What inspectors found
Inspected 2023-12-02
Is this home safe?
Is the care effective?
The home received a Good rating for Effective at the May 2025 assessment. The published report does not include specific detail about care plan quality, dementia training content, GP access arrangements, medication management, or how food quality and dietary needs are addressed. The home is registered to provide care for people with dementia, learning disabilities, and mental health conditions, which implies a need for specialist knowledge and adapted practice across the staff team.Is this home caring?
The home received a Good rating for Caring at the May 2025 assessment. The published report contains no specific observations about how staff interact with residents, whether preferred names are used, how staff respond to distress, or how privacy and dignity are protected during personal care. Without inspector observations or resident or family testimony in the published findings, it is not possible to describe the texture of daily caring interactions at this home.Is the home responsive?
The home received a Good rating for Responsive at the May 2025 assessment. The published report does not include specific detail about the activity programme, how activities are tailored to individuals who cannot join group sessions, how the home responds to changing needs, or how end-of-life care is planned and delivered. The home's registration covers a wide range of needs, which means responsiveness to individual preferences and circumstances should be broad.Is the home well-led?
The home received a Good rating for Well-led at the May 2025 assessment, having previously held an Inadequate overall rating. A named registered manager, Miss Durga Thapa, is in post, and Mr Ricky Kumar Sood is the Nominated Individual. The published report does not include detail about manager visibility, staff culture, how complaints are handled, how incidents are learned from, or how families are kept informed and involved.
Source: CQC inspection report →
What the evidence base says
Five Rivers supports adults both under and over 65, with particular experience in dementia care, learning disabilities, and mental health conditions. For residents with dementia, the team focuses on continuity and realistic support through the progression of the condition. They seem particularly skilled at helping during those crucial early weeks when someone first moves in. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Five Rivers Living Residential Home has moved from Inadequate to Good across all five inspection domains, which is a meaningful improvement. However, because the published report contains very limited specific detail, scores reflect that positive direction rather than confirmed, observed strengths.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
The atmosphere here strikes visitors as both calm and engaged. Residents have genuine choices about how they spend their time, whether joining group activities or enjoying quieter moments. The physical environment helps too — spaces feel clean, warm, and properly looked after.
What inspectors have recorded
The manager's visible presence shapes how this home runs. Staff seem to pick up on that leadership style — they're consistently described as available and responsive, managing to fit in proper conversations alongside practical care tasks. When new residents arrive, particularly those with dementia, the team puts real effort into making those first weeks easier.
How it sits against good practice
It's the kind of place where professional standards and human connection work together, creating something that feels sustainable for everyone involved.
Worth a visit
Five Rivers Living Residential Home, on Sangha Close in Leicester, was rated Good overall at its most recent assessment in May 2025, with Good ratings across all five domains: Safe, Effective, Caring, Responsive, and Well-led. This is a significant turnaround from a previous overall rating of Inadequate, and a Good rating across every domain is a positive sign for any family considering this home. The registered manager, Miss Durga Thapa, is named in post, and the home is registered to support people with dementia, learning disabilities, mental health conditions, and adults of all ages. The main limitation of this report is that the full published inspection findings contain very little specific detail about what inspectors actually observed, heard, or recorded. That means the Good ratings cannot be fully contextualised here, and almost all of the practical questions that matter to families, including staffing ratios, dementia training, food quality, activities, and how families are communicated with, remain unanswered. Before making a decision, visit in person, ask to see last week's actual staffing rota, and request a mealtime visit. The improvement from Inadequate to Good is encouraging, but your visit is where you will find out whether that rating is visible in daily life.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Five Rivers Living measures up against the other homes you’re considering. Free account.
In Their Own Words
How Five Rivers Living describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where structured days meet genuine emotional support in Leicester
Five Rivers Living Residential Home – Your Trusted residential home
Families choosing Five Rivers Living Residential Home in Leicester often mention how the balance feels right — between keeping busy and having quiet moments, between professional care and real warmth. This home supports adults across different age groups, including those living with dementia, learning disabilities, and mental health conditions. What stands out is how the team creates structure without rigidity.
Who they care for
Five Rivers supports adults both under and over 65, with particular experience in dementia care, learning disabilities, and mental health conditions.
For residents with dementia, the team focuses on continuity and realistic support through the progression of the condition. They seem particularly skilled at helping during those crucial early weeks when someone first moves in.
“It's the kind of place where professional standards and human connection work together, creating something that feels sustainable for everyone involved.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Five Rivers Living Residential Home has moved from Inadequate to Good across all five inspection domains, which is a meaningful improvement. However, because the published report contains very limited specific detail, scores reflect that positive direction rather than confirmed, observed strengths.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
The atmosphere here strikes visitors as both calm and engaged. Residents have genuine choices about how they spend their time, whether joining group activities or enjoying quieter moments. The physical environment helps too — spaces feel clean, warm, and properly looked after.
What inspectors have recorded
The manager's visible presence shapes how this home runs. Staff seem to pick up on that leadership style — they're consistently described as available and responsive, managing to fit in proper conversations alongside practical care tasks. When new residents arrive, particularly those with dementia, the team puts real effort into making those first weeks easier.
How it sits against good practice
It's the kind of place where professional standards and human connection work together, creating something that feels sustainable for everyone involved.
Worth a visit
Five Rivers Living Residential Home, on Sangha Close in Leicester, was rated Good overall at its most recent assessment in May 2025, with Good ratings across all five domains: Safe, Effective, Caring, Responsive, and Well-led. This is a significant turnaround from a previous overall rating of Inadequate, and a Good rating across every domain is a positive sign for any family considering this home. The registered manager, Miss Durga Thapa, is named in post, and the home is registered to support people with dementia, learning disabilities, mental health conditions, and adults of all ages. The main limitation of this report is that the full published inspection findings contain very little specific detail about what inspectors actually observed, heard, or recorded. That means the Good ratings cannot be fully contextualised here, and almost all of the practical questions that matter to families, including staffing ratios, dementia training, food quality, activities, and how families are communicated with, remain unanswered. Before making a decision, visit in person, ask to see last week's actual staffing rota, and request a mealtime visit. The improvement from Inadequate to Good is encouraging, but your visit is where you will find out whether that rating is visible in daily life.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Five Rivers Living measures up against the other homes you’re considering. Free account.
In Their Own Words
How Five Rivers Living describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where structured days meet genuine emotional support in Leicester
Five Rivers Living Residential Home – Your Trusted residential home
Families choosing Five Rivers Living Residential Home in Leicester often mention how the balance feels right — between keeping busy and having quiet moments, between professional care and real warmth. This home supports adults across different age groups, including those living with dementia, learning disabilities, and mental health conditions. What stands out is how the team creates structure without rigidity.
Who they care for
Five Rivers supports adults both under and over 65, with particular experience in dementia care, learning disabilities, and mental health conditions.
For residents with dementia, the team focuses on continuity and realistic support through the progression of the condition. They seem particularly skilled at helping during those crucial early weeks when someone first moves in.
Management & ethos
The manager's visible presence shapes how this home runs. Staff seem to pick up on that leadership style — they're consistently described as available and responsive, managing to fit in proper conversations alongside practical care tasks. When new residents arrive, particularly those with dementia, the team puts real effort into making those first weeks easier.
The home & environment
The home keeps things fresh with a mix of structured activities and spontaneous moments throughout the day. Some residents appreciate the pet-friendly approach here. While there's less detail about the food, what feedback exists suggests homemade meals are part of the routine.
“It's the kind of place where professional standards and human connection work together, creating something that feels sustainable for everyone involved.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
